FAQ
925 Sterling Silver with or without a golden plating
The golden jewelry is made from 925 sterling silver and is coated with a golden plating. We recommend you to keep them away from water, perfumes, alcohol and other damaging products to avoid fading away the golden plating. If exposed to any of the above the gold plated will tarnish. Products like cosmetics, hair spray, perfume, deodorant, body lotion, etc., can speed up the oxidizing process. Keep your silver jewelry in a closed bag that is protected from air and store it in a dark space. Only full 9k/14k/18k earrings will not change in color, but the price will be different.
We encourage you to make your own personal combination. You can combine all earrings endlessly. Be creative, create your own look. If you want to buy as a pair, add 2 pieces in your cart.
You get 30 days from the day you received your order, to return your items. Click here to find out how!
You can choose to buy an e-gift card. After the payment is complete you will receive the gift card in your mail. Print it, wrap it and gift it! Easy if you need a last minute gift. You can also place an order with a different shipping address if you would like to surprise your beloved one!
Please fill out our wholesale application form here!
We check every earring slot before sending out. Sterling silver is a soft metal and easy to adapt. It’s a common problem when you are trying to close your earring too hard. You can easily adapt the hook with your fingers. Push the fixed part up or down until it clicks back!
Unfortunatly, due to the high shipping costs, we are not able to exchange online. You can return your product for a coupon code to use on our webshop again. We do exchange products in our Flagship store in Antwerp.
All orders > 100 euro will receive the Billion Avenue keychain.